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Products
Platform Capabilities
Explore the capabilities that power verification, compliance, customer engagement, fraud prevention, document automation, and reporting.
Product
Omnichannel TPV
Verify customer intent and consent across IVR, live agent, SMS, email, and digital channels.
✓ IVR TPV
✓ Live Agent TPV
✓ SMS TPV
✓ Digital TPV
Product
Self-Configurable Scripts
Empower business teams to manage and publish script updates without vendor dependency.
✓ Edit Script
✓ Dial-In Numbers
✓ Create Prompts
✓ Preview
Standard Script Framework
Draft
Script update created
Product
Contact Intelligence
Email and phone intelligence to validate contact details and identify risk signals early in the acquisition process.
✓ Email Intelligence
✓ Phone Intelligence
✓ Carrier Signals
✓ Risk Scoring
Product
SmartDocs
Generate and deliver contracts, disclosures, and enrollment documents through a connected workflow.
✓ Contracts
✓ Disclosures
✓ SMS / Email Delivery
✓ Signature Capture
Product
AI Speech Analytics
Transform customer interactions into searchable transcripts, automated summaries, quality insights, and audit-ready records.
✓ Transcript Available
✓ Summary Generated
✓ Auto_Approved
✓ Search Enabled
Product
Product Engine
Launch and manage complex regulated offerings with Dynamic, Mix & Match, Dual, and cloned product configurations.
✓ Dynamic Products
✓ Mix & Match
✓ Dual Commodity
✓ Product Cloning
Product
SMS Campaigns & Customer Engagement
Support compliant SMS campaigns, marketing outreach, survey links, renewal notifications, and win-back campaigns.
✓ SMS Campaigns
✓ Renewal Notifications
✓ Opt-In
✓ Welcome Texts
Product
Compliance & Fraud Controls
Layer suppression, DNC checks, Do Not Enroll lists, geolocation, image uploads, alerts, and monitoring into acquisition workflows.
✓ Do Not Enroll
✓ DNC Integration
✓ Geolocation
✓ Alerts
Product
Reporting & Alerts
Monitor enrollments, exceptions, channels, QC outcomes, and audit-ready records.
✓ Dashboards
✓ Scheduled Reports
✓ Alert Reports
✓ Exports
