Legal

Privacy Policy

TPV Solutions Corp ("TPV Solutions Corp," "Company," "we," "our," or "us") provides customer engagement, verification, enrollment, communication, and workflow software solutions primarily to businesses and organizations.

This Privacy Policy describes how we collect, use, disclose, and protect information obtained through our website, products, services, applications, and communications.

INFORMATION WE COLLECT

We may collect:

Contact information, including name, company name, business email address, phone number, and job title.
Account information provided by customers and authorized users.
Information submitted through forms, support requests, demos, registrations, or customer communications.
Technical information such as IP address, browser type, device information, usage data, cookies, and analytics data.
Information processed through our platform by our business customers in connection with their use of TPV Solutions Corp services.

HOW WE USE INFORMATION

We may use information to:

Provide, operate, maintain, and improve our services.
Authenticate users and manage accounts.
Provide customer support.
Communicate regarding implementation, onboarding, service updates, security alerts, support matters, and account administration.
Monitor platform performance, security, fraud prevention, and compliance.
Comply with legal and regulatory obligations.

BUSINESS CUSTOMER DATA

TPV Solutions Corp acts primarily as a technology service provider to business customers.
Our customers may use our platform to communicate with their own customers, prospects, applicants, members, or users.
Customers are solely responsible for:

TPV Solutions Corp processes customer data solely in accordance with customer instructions and applicable agreements.

SMS AND MESSAGING SERVICES

TPV Solutions Corp may send SMS messages to authorized users, customers, partners, vendors, and prospects regarding:

Account administration
Service notifications
Security alerts
Verification requests
Support communications
Implementation updates
Event registrations
Other business-related communications

Message frequency varies.
Message and data rates may apply.
Reply STOP to opt out.
Reply HELP for assistance.
You may also contact us at hello@tpvsolutions.ai.
Carriers are not liable for delayed or undelivered messages.

DISCLOSURE OF INFORMATION

We do not sell personal information.
We may disclose information to:

Service providers and subcontractors
Hosting providers
Cloud infrastructure providers
Telecommunications providers
Analytics providers
Professional advisors
Government authorities when legally required

SMS CONSENT AND MOBILE INFORMATION

TPV Solutions Corp does not sell, rent, transfer, share, or disclose mobile phone numbers, SMS opt-in information, SMS consent records, or text messaging originator consent data to third parties or affiliates for marketing or promotional purposes.

All categories above exclude text messaging originator opt-in data and consent. Such information will not be shared with any third parties except vendors and service providers necessary to support messaging delivery, compliance, security, and operational functions.

DATA SECURITY

We maintain commercially reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction.

DATA RETENTION

We retain information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

YOUR RIGHTS

Subject to applicable law, you may request access to, correction of, or deletion of personal information.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Updates will be posted on this page with an updated effective date.

CONTACT INFORMATION

TPV Solutions Corp
Email: hello@tpvsolutions.ai